Marcus Cooper
Portfolio
Bio
A Visual Storyteller
Throughout my career, I’ve had the great fortune to work on some truly inspiring projects, while meeting many influential and creative individuals along the way. I believe in working together to create a whole that is greater than the sum of its parts. For more information about my experience, portfolio or how we can collaborate on an upcoming project, get in touch today.
Professional Experience
Data Analyst
Premier Inc.
March 2024 - Present
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Utilized various methods such as Python Jupyter Notebooks for data processing and validation as well as Excel and SQL to clean data needed for analysis.
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Collaborated with Data Engineers and other cross-functional teams to help improve data processing steps for smoother day-to-day workflow.
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Completed my first 8 independent projects before deadline within the first 3 months of employment ultimately relieving the massive workload for other analysts on our team.
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Ensured that our clients and stakeholders receive needed analytics reports for better data driven decisions.
Jr. Data Analyst Intern
Randstad Technology Group
Aug 2023 - Sept 2023
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Utilized SQL and Excel to extract and display relevant data needed for analysis and assist in locating discrepancies in the data leading to an improvement of data governance.
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Generated visualizations, and reports to effectively communicate trends and insights leading to an increase in client satisfaction by 4%.
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Exhibited exceptional teamwork and collaboration skills with cross-functional teams within the organization to effectively communicate findings.
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Proven leadership by coordinating and executing successful team meetings to discuss upcoming tasks.
Customer Data Analyst I
Conduent Inc.
Jul 2021 - Aug 2023
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Facilitated a flawless data workflow by precisely entering & analyzing customer information from the company's internal database.
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Augmented rapport-building and customer assistance skills by participating in company-lead training.
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Emerged as the top-performing associate during the first six months of tenure initiation.
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Collaborated with cross functional teams and stakeholders to improve customer satisfaction by 18%.
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Utilized SQL and spreadsheets to provide insights to the marketing team ultimately improving customer retention by 5% which led to an increase in revenue by 12%.